Leadership & Management
Developing the potential of your best people, to lead and improve your business…
All our programmes are bespoke and designed in partnership with you, the client. A typical course may consist of 6-10 sessions, staged over a number of weeks with ongoing assignments and reviews. Modules often include the following, but content can be tailored to suit your specific training needs:
- Attitude: Increasing self-confidence and ensuring the right mind-set for the challenges ahead
- Values & Culture: Establishing values and a customer focused culture
- Creativity & Innovation: Generating ideas, finding new solutions and thinking outside the box
- Business Planning: Establishing clearly defined aims, objectives, goals, and dreams
- Time Management: Categorising, prioritising and successfully managing time
- Organisation: Identifying clear KPI’s, accountability and sense of direction
- Appraisals: Successfully monitoring, developing and motivating the target driven team
- Communication: Developing first-class communication and interpersonal skills
- Motivation: Boosting ability, attitudes and values to improve performance
- Delegation: Empowering people through motivational delegation
- Coaching: Improving ability and understanding through positive encouragement and coaching
- Problem Solving: Exploring decision making techniques for solving real business problems
- Managing Change: Anticipating, embracing and nurturing successful change
- Motivational Meetings: Conducting effective meetings that are inspirational and worthwhile
- Team Building: Creating a proactive and committed team, achieving common goals
- Transformational Leadership: Improving leadership capabilities across the whole business
Presentation Skills
Building confidence in anyone who ever has to present information, in any situation – whether that’s a large conference audience, or a daily team brief
- Planning: Planning and preparation for any presentation
- Purpose: Creating purpose, direction and structure
- Understanding: Knowing your audience and recognising their needs
- Interest: Keeping your audience’s attention and interest
- Nerves: Facing the fear and doing it anyway
- Performance: Maintaining great performance under pressure
- Rapport: Creating good first impressions and building rapport
- Tone: Using pace, modulation and phrasing
- Enthusiasm: Generating enthusiasm and a positive attitude
- Body Language: Using body language to improve the message
- Engagement: Engaging the audience; using inclusive behaviours
- Questions: Handling questions and providing effective answers
- Confrontation: Avoiding problem situations and defusing tension
- Impressions: Making favourable and lasting impressions
- Closing: Effectively closing a presentation with a clear message or call to action
- Expectations: Meeting and exceeding audience expectations
Sales & Negotiation
Up-skilling and energising your team – Building rapport with your customers – Maximising profitability
- Creating and delivering effective sales presentations
- Building rapport and successful relationships
- Staying consistent
- Selling creatively
- Asking key questions and learning to listen
- Handling objections
- Understanding customer needs
- Keeping organised to improve results
- Developing outstanding telephone skills
- Increasing self confidence
- Retaining a positive attitude
- Closing successfully
Instil Focus
Simplifying and solving complex problems to efficiently manage projects, large or small
FOCUS provides the skills and confidence to overcome complex business problems and deliver results on time and on budget. The programme consists of a carefully chosen mixture of increasingly complex tasks, which build on each other to develop cooperative and effective working party techniques. The final challenge is the completion of a real ‘live’ task that you, the company, have chosen.
A 2-5 day programme for teams of 6-8 people – Individuals are selected from a broad range of departments, skills and hierarchal levels to undergo a highly interactive, multi-faceted workshop.
A whole new level of team efficiency for organisations who seek to develop their people in the following areas:
- Project Management
- Goal Setting
- Time Management
- Problem Solving
- Delegation
- Accepting Responsibility
- Innovation & Creative Thinking
- Positive Thinking
- Communication Skills
- Presentation Skills
Customer Care
Delighting your customers – Over achieving your targets – Delivering top class service
- Building rapport with key clients
- Enhancing long term relationships
- Resolving complaints
- Telephone techniques
- Successful referrals
- Adding value
Insights Discovery brings self-awareness to people, teams, leaders and organisations. That’s where business breakthroughs happen.
We provide insights for your people – increasing their self-awareness, helping them form better relationships, and becoming more effective at their jobs.
Our tailored solutions will work for you; whether it’s a series of workshops designed to help your teams work more productively, or a longer term programme based on leadership, culture or change, we’ll deliver the breakthroughs you’ve been searching for.
Self-understanding is transformative for your people; self-aware people are transformative for your business.
Facing business challenges together
If you’re looking for support with teamwork, leadership, change, sales, service or employee engagement, you’ve come to the right place. Facing up to today’s most pressing business challenges means finding the right people development partner for your organisation – and it all begins with self-understanding.
With close to four million personal profiles produced to date, our customers know that Insights Discovery is the real deal when it comes to enhanced self-awareness. Now it’s your turn.
Instil are an Insights Discovery Licensed Practitioner and Distributor.
Contact Us
Address:
Instil Limited
East House Lodge
Marston Road
Tockwith
North Yorkshire
YO26 7PR
Telephone:
01423 359 444
Registered in England:
5401371
VAT Registration No:
873 451 412